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ResCom Help Desk Employment

Looking for a job opportunity in the Information and Technology field?

Job Duties

The ResCom Help Desk is UW-Eau Claire's support team for the computing and networking infrastructure within Housing and Residence Life. ResCom Help Desk services are provided for the students and staff/faculty of Housing and Residence Life, including those living in hotels.

This position is responsible for assisting Housing students with connecting their personal computers to the campus network, via Ethernet and WiFi connections. Included is troubleshooting of any network related connection problems, cleaning for virus and security exploits along with spyware/malware problems. This work will be done both on-site in the office and off-site in the residence halls.

This position also supports Housing's computer labs and administrative computers, including routine scheduled maintenance, upgrades/repairs and troubleshooting hardware and software problems.

Knowledge and Experience

How to Apply

If you are interested in applying, obtain a job application either at the ResCom Help Desk office (Towers 126A) or print out an application. Please return completed applications to Kevin LaVoy (Towers 127B) or the ResCom Help Desk office (Towers 126A).

ResCom Help Desk

Telephone: (715) 855-4271
Office: Towers Hall 126 (computer lab)
Connect: ResCom Facebook