ResCom Help Desk

RESCOM SUPPORT - PROTECT YOUR COMPUTER

Due to the large volume of computers on campus, malicious software can circulate with ease throughout the network. In an effort to keep computers protected and clean, the university requires all students to take the following steps before plugging into the campus network.

Anti-Virus Software

All student-owned computers must have some type of working and updated anti-virus software loaded on their computer. Students should keep their anti-virus software up-to-date, and scan their computers regularly.

In addition to the various purchasable, subscription-based anti-virus products, there are a number of very good free products. We recommend AVG Free and Avast Home Edition as good free alternatives.

Operating System Updates

Make sure you have all the latest updates installed for your operating system. Windows users can visit to www.windowsupdate.com to check for updates. Mac users can update by clicking the Apple button, and then Software Update.

Anti-Spyware

Spyware is the name given to malicious software that is used to spy on your computer activity. This software can be used to steal your passwords and other private information. Software like LimeWire, FrostWire, BitTorrent, and Kazaa, as well as other software like BonziBuddy, WeatherBug, Webshots, etc cause harm to your computer by installing spyware, allowing for malicious software to be easily placed on your computer, or slowing your computer down by taking up resources.

To remove Spyware programs, please visit the Downloads to obtain anti-spyware programs that we recommend. Check out our Video Help tutorials for information on how to install and use Sypbot and Malwarebytes Anti-malware.

Firewall

A firewall helps protect your computer from intruders who may try to make your computer crash or even steal personal information such as passwords or credit card numbers. You should make sure you have a firewall installed and turned on.

Windows 7, Windows Vista, and Windows XP come with Windows Firewall, which is automatically turned on. Mac OS X comes with OS X Firewall, which is also automatically turned on.

Peer to Peer File Sharing

Peer-to-Peer software (such as LimeWire, FrostWire, BitTorrent, etc) are programs that allow you to exchange files with other people using the software. In the vast majority of situations, these programs are used for illegal downloading. These programs also make it easy for malicious software to get uploaded onto your computer without you even knowing. It is not recommended that you install any of these programs. If you do, however, have them installed, you should disable sharing files out.

Both the RIAA and the MPAA have stepped up their search of illegally obtained music and users must be aware of the legal action they potentially face.

Back Your Files Up

To reduce the chance of losing your work, be sure to save important files in at least two locations. Rather than just saving your work on your personal computer, you should also save it in another place as well. A good secondary place to save your school work is your university H: drive. For personal files, such as pictures, videos, and music, we recommend you use an external hard drive.