ResCom Help Desk

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ResCom Site Map

Support

• Getting Connected
• Protect Your Computer
• Port Activations
• Virus & Spyware Problems
• ResCom Ticket System
• Wireless Access
• Email Options
• Mapping Network Drives
• File Sharing Policy
• Spam Filter
• Network Bans
• Router Setup
• Laptops vs. Desktops
• Connecting Game Consoles & Devices
• More Support...

Windows XP Tutorials

• Connecting to the Network
• Finding your IP and Mac Address
• Verifying Network settings in Windows XP
• Mapping your H drive in Windows XP
• Creating a VPN
• Using and installing Malwarebytes
• Using and installing Spybot

Windows Vista Tutorials

• Connecting to the Network
• Finding your IP and Mac Address
• Verifying Network settings in Vista
• Mapping your H drive in Windows Vista
• Creating a VPN
• Using and installing Malwarebytes
• Using and installing Spybot

Mac OS X Tutorials

• Coming soon!

Downloads

• AVG Anti-Virus
• Avast Anti-Virus
• Malwarebytes' Anti-Malware
• Spybot Search & Destroy
• A-Squared
• Ad-Aware
• Windows Defender
• Zone Alarm
• More Downloads...

Frequently Asked Questions

• What is UWEC's policy on file sharing?
• How do I get my internet connection working?
• How do I get an additional Ethernet port activated in my room?
• How can I filter spam in my email account?
• Why am I banned from the network?
• How do I setup my router?
• How do I get my game console or other device online?
• What should I know about network bandwidth?
• Where can I check out a laptop or digital camera?
• Should I buy a laptop or a desktop?
• What kind of software and hardware discounts are available?
• How do I map a network drive to my computer?
• What are UWEC's Computer and Network Usage Guidelines?
• Where can I find UWEC's Network and Computer Maintenance Schedule?
• What is the password policy?
• How do I change my password?
• What should I know about virus protection?
• What should I know about spyware/malware protection?
• What should I know about updates for my Operating System?
• What should I know about peer-to-peer file sharing?
• What does ResCom support?
• How do I get in contact with ResCom?
• More FAQs...

Resources

• Housing Computer Labs
• UWEC Webmail
• Online Help Documentation
• Network Usage Policy
• Network Maintenance
• Bandwidth Management
• Copyright Policy
• Student & Faculty Discounts
• Equipment Checkout
• LTS Announcements
• LTS Help Desk
• LTS Training
• ResCom Job Opportunities
• More Resources...