ResCom Help Desk

University of Wisconsin- Eau Claire

University of Wisconsin- Eau ClaireResCom Help Desk
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  • Getting Connected
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RESCOM FREQUENTLY ASKED QUESTIONS

Internet & Network FAQs

  • What is UWEC's policy on file sharing?
  • How do I get my internet connection working?
  • How do I get an additional Ethernet port activated in my room?
  • How can I filter spam in my email account?
  • Why am I banned from the network?
  • How do I setup my router?
  • How do I get my game console or other device online?
  • What should I know about network bandwidth?

General IT FAQs

  • Where can I check out a laptop or digital camera?
  • Should I buy a laptop or a desktop?
  • What kind of software and hardware discounts are available?
  • How do I map a network drive to my computer?
  • What are UWEC's Computer and Network Usage Guidelines?
  • Where can I find UWEC's Network and Computer Maintenance Schedule?

Security & Protection FAQs

  • What is the password policy?
  • How do I change my password?
  • What should I know about virus protection?
  • What should I know about spyware/malware protection?
  • What should I know about updates for my Operating System?
  • What should I know about peer-to-peer file sharing?

ResCom FAQs

  • What does ResCom support?
  • How do I get in contact with ResCom?

CONTACT RESCOM

Address: Towers Hall 126A
Email: rescom@uwec.edu
Phone: (715) 855-4271
Hours:
  Monday Noon - 10pm
  Tuesday Noon - 10pm
  Wednesday Noon - 10pm
  Thursday Noon - 10pm
  Friday Noon - 5pm
  Saturday Closed
  Sunday Noon - 10pm

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ResCom Help Desk • Towers Hall 126A • University of Wisconsin-Eau Claire • Eau Claire WI 54702-4004

A division of Housing & Residence Life
Phone: (715) 855-4271
Email: rescom@uwec.edu
Updated: June 23, 2009

Copyright © 2009 UW-Eau Claire and the Board of Regents of the University of Wisconsin System